TO Employees are special characters that appear through the parks in TO World. They are humans that vary slightly in physical appearance, but they all wear brown shorts, a light green shirt, and a white visor hat that carries their respective park's logo on it. They can be interacted with, and players can choose from a variety of questions to ask. Every ride has an employee standing outside of it, and these specific ride employees will give a brief description of the ride (see each ride's page for descriptions).

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